I've been trying to troubleshoot an issue that one my students is supposedly having. On the "New SmartMusic" app, he's telling me that it's not doing any playback sounds.
His volume is turned up, his other apps are making sounds. I had him try with headphones. I also made sure that the app had "permission" from the iPad to access the I had him try reinstalling the app and restarting his iPad, but with no luck. microphone and sound.
Any suggestions?