Zachary C.
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Inconsistent Tempo in Playback Controls
The tempo in MakeMusic Cloud's Playback Controls and Assigner can appear incorrect or inconsistent in pieces with tempo changes due to the fact that they will always refer to the original tempo and will not update to any written tempo changes later in t...
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Playing Duet Bottom Parts
Certain duets in our catalog will have the second part available to perform. However, on scores that display both parts, you'll find that they default to playing back the top staff. In order to play the bottom part, you'll need to click on the second st...
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"Failed to get WEB API MIDI access..." Error in Compose
This error occurs when Google Chrome is blocked from accessing the MIDI devices on your computer. In order to resolve this error and use your MIDI keyboard in Compose, you will need to allow Google Chrome access to your MIDI devices by taking the ste...
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Bluetooth and AirPod Support
MakeMusic Cloud does not support Bluetooth connected audio devices at this time. Due to inherent latency in wireless technology, these devices can cause complications with MakeMusic Cloud's recording and assessment features. Please let us know if you ha...
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Looking for Finale or Garritan Support and Help Resources?
This is the Help Center for MakeMusic Cloud (formally SmartMusic). If you are looking for help resources for either Finale or Garritan then you can find those here instead: Finale/Garritan Help Center.