Chad Mathis (he/him/his)

1. Knowledge Base
2. Technical Requirements

  Windows and Mac Latest version of Chrome browser is required Chrome system requirements can be found here Google's instructions for updating the Chrome browser can be found here High-speed internet access, a microphone, speakers (headphones rec...

1. Knowledge Base
2. Music & Content

About the Foundations Series Brian Balmages's Foundations Series is a collection of technical exercises for concert band and string orchestra set to actual movie soundtracks that are specifically designed to create an engaging practice experience for st...

1. Knowledge Base
2. Product Information

Please find our Sole Source Confirmation letter linked below.

1. Knowledge Base
2. Music & Content

Print is the game-changing MakeMusic Cloud feature that provides academic users with the ability to print individual parts directly from the repertoire library, ensuring that there’s a practice solution in place for every educational setting and setup—f...

1. Knowledge Base
2. Music & Content

We’ve released an update to Standard of Excellence Band Book 1 in the interactive MakeMusic Cloud catalog. This update fixed several playback problems and added titles from the printed book that were previously unavailable in our catalog.   The video be...

1. Knowledge Base
2. Product Information

Please find our W-9 Form linked below. Note that there are separate W-9 forms for both our business address and our remit-to address (if needed).  

1. Knowledge Base
2. Single Sign-On / LMS Resources

In some cases, students may receive the following message while attempting to log in to MakeMusic Cloud using Google:   Error: "Access blocked: Your institution's admin needs to review MakeMusic Cloud"   A Google Workspace admin for your school or inst...

1. Educators & Administrators
2. Platform Management

Note: The ability to reset students' passwords is restricted to schools that have ownership of student data. One such example is public K-12 schools in the U.S. If this applies to your school, but you do not have the ability to reset students' passwords...

1. Educators & Administrators
2. Gradebook & Assignments

When it comes to grading and assessing your students, there may be instances where you’ll need to do so in a strictly unbiased and objective manner. While individual class Gradebooks default to displaying enrolled students’ names, platform Administrator...

1. Knowledge Base
2. Product Information

The Voluntary Product Accessibility Template (or VPAT) is a table containing information regarding how an information and communications technology (ICT) product or service conforms with Section 508 of the U.S. Rehabilitation Act of 1973.   The purpo...