
Marc Matthews
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Activity overview
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Marc Matthews created a post,
Login problems
Have sent request to SM admin but thought I'd post here in case anyone knew of a fix. Student follows all steps to join class [have observed him doing this on multiple browsers] It accepts him into...
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Marc Matthews commented,
@... still getting the error message when trying to assign to my pre-existing classes [the classes I created before my school shifted from free to paid version.] However, I was able to assign to th...
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Marc Matthews commented,
Logged out & back in again & still getting error message when I try to assign
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Marc Matthews commented,
It's still occuring for me, that was 5 minutes ago
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Marc Matthews commented,
no answer from smartmusic yet. i would encourage you to submit a ticket on this issue, then they might prioritise the issue. https://smartmusic.zendesk.com/hc/en-us/requests/new
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Marc Matthews commented,
Dear Doug & Patsy, Can I encourage you to post tickets to support about this as it seems it maybe more of a global problem that they're not fully aware of yet. Marc :)
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Marc Matthews created a post,
"An error occurred while assigning"
Have been using Smartmusic for 6 months now & find I cant complete the last step of setting assignments as I get the above error message. There is no explanation of error or possible remedies sugge...