Chad Mathis (he/him/his)

1. Knowledge Base
2. Product Information

Please find our W-9 Form linked below. Note that there are separate W-9 forms for both our business address and our remit-to address (if needed). 

1. Knowledge Base
2. Product Information

Please find our Sole Source Confirmation letter linked below.

1. Educators & Administrators
2. Tips & Best Practices for Teachers

Teachers with paid access on an academic platform may add one or more co-teachers to their paid classes to assist with grading* and assigning tasks.   Co-teachers must also have paid access. They can perform the same tasks as the class' primary teacher...

1. Educators & Administrators
2. Recording, Assessment & Playback

NOTE: iPad users go here.  All Windows, Mac, and Chromebook users can proceed to the next section.     First Steps (Windows/Mac/Chromebook) Verify playback If you are using headphones, unplug them. Raise the volume of your speakers. Navigate to https...

1. Knowledge Base
2. Technical Requirements

  Windows and Mac Latest version of Chrome browser is required Chrome system requirements can be found here Google's instructions for updating the Chrome browser can be found here High-speed internet access, a microphone, speakers (headphones rec...

1. Knowledge Base
2. Music & Content

Print is the game-changing MakeMusic Cloud feature that provides academic users with the ability to print individual parts directly from the repertoire library, ensuring that there’s a practice solution in place for every educational setting and setup—f...

1. Knowledge Base
2. Technical Requirements

MakeMusic Cloud sends various email notifications, including email verification links, new user invitations, password reset links, assignment reminders, shared composition links, and more.   If you, your colleagues, or your students are not receiving ou...

1. Educators & Administrators
2. Gradebook & Assignments

The Gradebook for each of your classes can be exported as an Excel or CSV file. To export the Gradebook for one of your classes, follow these steps. Open the menu and choose Gradebook.  The Platform & Classes page appears. Use the drop-down menus to sel...

1. Knowledge Base
2. Music & Content

Our team has recently fixed an issue in Sound Innovations for Concert Band, Book 2 that caused the incorrect notation to display or the incorrect accompaniment track to play for some titles. In some cases, this also caused some titles’ playback to end e...