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Help for Knowledge Base

Compose

  • ★ Compose User Guide (PDF)
  • Compose: Edit Menu and Edit Selection Options
  • Compose: The Launch Window
  • Compose: The Document Creator
  • Compose: The File Menu
  • Compose: Score Navigation
  • See all 23 articles

Account and Setup

  • ★ Starting a Free Trial in MakeMusic Cloud
  • Error: You already have an account with another SSO provider.
  • Canceling the All Access Trial
  • Purchasing MakeMusic Cloud Student subscriptions for a Student-Funded Class
  • Using your MakeMusic Cloud Subscription
  • Unable to Verify Account via Email
  • See all 8 articles

Tips & Best Practices

  • Troubleshooting Distorted or Glitchy Playback
  • Creating A Loop Across A Page Break in MakeMusic Cloud
  • Progress on the Homepage FAQ
  • Progress on the Homepage (Meet Dori!)
  • Exporting MusicXML 4.0 files from Finale and Sibelius
  • Screen Resolution Troubleshooting
  • See all 9 articles

Technical Requirements

  • ★ MakeMusic Cloud Network Requirements
  • ★ MakeMusic Cloud Email Requirements
  • "We're sorry, but your browser is not supported" Error
  • Bluetooth and AirPod Support
  • MakeMusic Cloud System Requirements

Product Information

  • ★ MakeMusic Cloud on Mobile Devices
  • ★ MakeMusic Cloud Rebrand FAQ
  • ★ Submitting Feature Requests and Product Feedback
  • Looking for Finale or Garritan Support and Help Resources?
  • MakeMusic Cloud VPAT/Section 508 Documentation
  • MakeMusic W-9 Form
  • See all 8 articles

Recording, Playback & Assessment

  • Inconsistent Tempo in Playback Controls
  • Playing Duet Bottom Parts
  • No Audio Count-Off in the Practice App
  • Video assignment troubleshooting
  • Error: "You Have Not Granted Access to Your Microphone" (iPad)
  • Troubleshooting microphone issues
  • See all 8 articles

Music & Content

  • ★ Navigating Standard of Excellence Band Book 1
  • ★ Printing options for The Foundations Series, Quick Hits, and other free-to-print items
  • ★ MakeMusic Cloud Video Lessons FAQ
  • ★ Printing in MakeMusic Cloud FAQs
  • ★ Sound Innovations for Concert Band, Book 2: Incorrect notation, Incorrect accompaniment, Error: "This page does not exist"
  • Incorrect Enharmonic in Certain Scale Exercises
  • See all 16 articles

Gradebook & Assignments

  • ★ Students Receive Error when Submitting an Assignment
  • Missing Assignments in Gradebook
  • Selecting Repeated Measures in the Assigner

Single Sign-On / LMS Resources

  • ★ Grade Passback to Google Classroom
  • ★ Single Sign-On with ClassLink
  • ★ Error when Logging in with Google: "Access blocked: Your institution's admin needs to review MakeMusic Cloud"
  • ★ Rostering FAQs 
  • ★ Single Sign-On FAQs
  • ★ LMS Connection with Canvas
  • See all 13 articles