Chad Mathis (he/him/his)

1. Knowledge Base
2. Gradebook & Assignments

When a student submits an assignment, MakeMusic Cloud uploads their recorded take: In some cases, the student may receive an error message while their submission is being uploaded: If the student is on a school network or using a school-managed VPN, the...

1. Knowledge Base
2. Compose

When Compose opens, there are three options to start working in the app: New Document – Allows you to create a new document using Compose’s Document Creator. Import – Select a MusicXML or MIDI file from your computer to open in Compose. When importing...

1. Knowledge Base
2. Music & Content

We’ve released an update to Standard of Excellence Band Book 1 in the interactive MakeMusic Cloud catalog. This update fixed several playback problems and added titles from the printed book that were previously unavailable in our catalog.   The video be...

1. Knowledge Base
2. Music & Content

About the Foundations Series Brian Balmages's Foundations Series is a collection of technical exercises for concert band and string orchestra set to actual movie soundtracks that are specifically designed to create an engaging practice experience for st...

1. Knowledge Base
2. Single Sign-On / LMS Resources

In some cases, students may receive the following message while attempting to log in to MakeMusic Cloud using Google:   Error: "Access blocked: Your institution's admin needs to review MakeMusic Cloud"   A Google Workspace admin for your school or inst...

1. Educators & Administrators
2. Gradebook & Assignments

When it comes to grading and assessing your students, there may be instances where you’ll need to do so in a strictly unbiased and objective manner. While individual class Gradebooks default to displaying enrolled students’ names, platform Administrator...

1. Educators & Administrators
2. Platform Management

Note: The ability to reset students' passwords is restricted to schools that have ownership of student data. One such example is public K-12 schools in the U.S. If this applies to your school, but you do not have the ability to reset students' passwords...

1. Knowledge Base
2. Product Information

The Voluntary Product Accessibility Template (or VPAT) is a table containing information regarding how an information and communications technology (ICT) product or service conforms with Section 508 of the U.S. Rehabilitation Act of 1973.   The purpo...

1. Knowledge Base
2. Product Information

Please find our W-9 Form linked below. Note that there are separate W-9 forms for both our business address and our remit-to address (if needed).  

1. Knowledge Base
2. Product Information

Please find our Sole Source Confirmation letter linked below.