Chad Mathis (he/him/his)

1. Educators & Administrators
2. Gradebook & Assignments
3. Exporting Gradebook Data for a Class

As of Friday, March 6, 2026: Exporting the gradebook (via CSV or XLSX) will now order the students alphabetically by last name.

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1. Knowledge Base
2. Product Information
3. MakeMusic Cloud VPAT/Section 508 Documentation

Updated attachment to VPAT Version 2.5, completed on March 26, 2024.

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1. Educators & Administrators
2. Tips & Best Practices for Teachers
3. Adding Co-teachers in MakeMusic Cloud

Article Updated 2/20/2026: Co-teacher has been released for paid teachers connected to academic platforms.

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1. Knowledge Base
2. Technical Requirements
3. MakeMusic Cloud Network Requirements

Updated 2025.10.02 Add required domain https://*.chameleon.io/ for in-app tours for teachers. Add recommended domain https://google-analytics.com/.

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1. Knowledge Base
2. Technical Requirements
3. MakeMusic Cloud Network Requirements

Updated 2025.09.19 Add domain https://sm-platform-production.s3.amazonaws.com/ (This replaces an older, incorrect URL) If this URL is blocked on a school network or VPN, it can prevent students from submitting recorded assignments.

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1. Knowledge Base
2. Technical Requirements
3. MakeMusic Cloud Network Requirements

Updated 2025.06.23:Added https://makemusic-*.gumlet.io under Other Domains.Added https://makemusic-public-images.gumlet.io/, https://makemusic-carousel-images.gumlet.io/ under Specific Product Subdomains.

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1. Knowledge Base
2. Technical Requirements
3. MakeMusic Cloud Email Requirements

Updated 4/8/2025: Removed sender addresses "finale@notes.makemusic.com" and "makemusic@notes.makemusic.com".

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1. Community
2. Peer-to-Peer Discussion
3. Mute Instruments 1st Time in Repeated Section?

Hello Dan, This is Chad from MakeMusic Customer Support. Thanks for bringing this question to us. Unfortunately, there is not currently a way to mute playback of an instrument on the first pass of a repeated section within Compose. I have submitted this...

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1. Community
2. Peer-to-Peer Discussion
3. Loop across pages?

Hi William, This is Chad, head of MakeMusic support. I've opened a private ticket based on this post and put it in my team's queue. At first blush, this may be a product limitation, but I've asked the team to take a closer look to confirm that and if an...

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1. Knowledge Base
2. Technical Requirements
3. MakeMusic Cloud Network Requirements

Updated 2025.01.13: Added domain in support of Music Professor content: https://mm-prd-music-professor-content.s3.amazonaws.com/

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